Agency Training Plan (ATP) Resource Kit

Appendix 13

Client Centred Agency Training Plan

Case Study - Milparinka ATU

The Milparinka model of Agency Training Plan (ATP) development was designed to guarantee that the needs of individual clients would be met. The ATP for staff is driven by the needs of the people attending Milparinka ATU and the training reflects how Milparinka is working toward meeting the Disability Service Standards.'

The following describes the Milparinka Model of ATP development.''

Step1- ''Identification of client needs''
  • Assessment of program needs
  • Assessment of skills and other issues
  • Identification of long and short term goals and objectives
  • Identification of required programs, activities and supports
  • Development of individual program plan
Step 2 - ''Development of staff training needs analysis questionnaire''

Customisation of competency standards to include the needs of the Milparinka clients'

Development of Likert scale checklist determining what staff regarded as important and their level of competency'

Step 3 - ''Analysis of Data''
  • staff responses
  • Content of individual program plans
  • Matching of client needs with staff competency
  • Results of client interviews'
Step 4 - ''Develop Agency Training Plan''
  • Identify training needs priorities
  • Identify potential sources of training
  • Allocate budget
Step 5 - ''Evaluation and review of Agency Training Plan''
  • Half yearly review of achievement of Individual Program Plan objectives
  • Client satisfaction
  • Disability services self-assessment system results
  • Staff performance and review
  • Client progress
  • Revision of ATP

The Agency Training Plan (ATP) Resource Kit contains four components:
a Manual, Video, CD ROM and computer disk. It builds on the Non-government Disability Training Unit (NDTU) manual with information on new initiatives such as the Community Services Training Package (CSTP) and the Disability Services Self-Assessment System (DSAS).

The ATP Resource Kit was developed by the Disability In-Service Training Support Service (FIELD) and funded by DisAbility Branch in the Department of Human Services Victoria. While it provides guidance in preparing an Agency Training Plan as required under the DHS Service Agreement, it also models continuous quality improvement practices that can be applied to professional and organisational development.

The CD ROM is an interactive compilation of the Manual and the Video. It allows you to re-format pages from the Manual if you want to use it for internal professional development/information or customise the pro-formas. Relevant parts of the Video have been linked to sections of the Manual for easy access and interactivity. The disk is in Word 3.0 format so is able to be easily printed or re-formatted for internal professional development.

The Kit contains many samples of resources that assist you to complete an Agency Training Plan. Please feel free to use and adapt them to your purposes. The ATP process described in the Manual and Video has been designed to become a seamless part of your organisation's management and quality processes.

Please give any feedback you have about the ATP Resource Kit to FIELD through the FIELD website at: FIELD

©Copyright Department of Human Services Victoria, June 2000


Thursday, December 11, 2008